Before Buying

If you have any questions about a product, payment or postage options please contact the seller beforehand as all sales are considered final upon checkout. Payment must be made within 7 days unless prior arrangements are made with the seller. If payment is not received in this time then the order will usually be cancelled and the items re-listed for sale.

Prices

All prices are in Australian dollars and include GST where appropriate.

Postage

The shopping cart will calculate the postage for each store individually. Due to technical limitations it does not calculate postage on multiple different items from one seller as well as we would like. A store may revise your postage costs after ordering to take into account reduced postage costs for multiple purchases or to add in insurance if you request it after ordering. Please check with them if you think the postage charge seems excessive.

International Buyers

Some of our stores do not ship internationally or shipping to all countries may not be available so please check before purchasing. The stores will also be able to provide you with a quote for postage for you order. After your order is received a final invoice including postage will be provided by each store you purchased from. All prices calculated by the web site's shopping cart are for within Australia only unless otherwise stated.

Auctions

Bidding on an OZeBaby auction enters you into a legally binding contract with the seller and bids should only be made after ensuring the product is what you want and is the correct size, if in doubt please contact the seller BEFORE bidding. Sellers reserve the right to extend the duration of an auction at their discretion, such as in the case of fake bids being made so as to allow those who were outbid to rebid if they would like to.

Warranties

Each store on OZeBaby is totally independent and you are actually buying from individual businesses, so each store handles its own after sale service, warranty issues and follow ups.

OZeBaby is not responsible for any aspect of the sales made through this site and does not guarantee the quality, safety or legality of the products advertised, the truth or accuracy of descriptions, the ability of sellers to sell items, or that a seller will actually complete a transaction. We do however want you to feel confident that, to the best of our ability, we have brought together a group of businesses with great reputations for quality products and integrity, and we welcome any feedback on your experiences shopping here.

Returns

Returns are generally only accepted on unwashed and unused items and at are the discretion of each seller. The Buyer is to pay for return postage unless otherwise specified. Please contact the store in question to discuss any possible returns before sending the item back.